1. Introduction

At Amalakanti Foods (“we”, “our”, “us”), we are committed to delivering fresh and high-quality products to your doorstep with care and reliability.

2. Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or holidays may be processed on the next working day.

3. Delivery Timeline

Delivery timelines depend on your location and courier service availability. While we aim for timely delivery, delays may occur due to unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be clearly displayed at checkout. Free shipping may be offered during promotional campaigns.

5. Delivery Partners

We work with trusted courier and logistics partners to ensure safe and timely delivery of your orders.

6. Packaging & Handling

All products are carefully packed to maintain hygiene, freshness, and quality during transit, especially for perishable food items.

7. Tracking Information

Once your order is dispatched, tracking details will be shared via SMS, email, or WhatsApp for your convenience.

8. Delivery Address

Customers must provide accurate and complete delivery details. We are not responsible for delays or failed deliveries due to incorrect information.

9. Delivery Attempts

Our delivery partners may attempt delivery multiple times. If unsuccessful, the order may be returned or cancelled.

10. Delays in Delivery

Delays may occur due to weather conditions, logistical issues, or high demand. We appreciate your patience in such situations.

11. Perishable Products

Since our products are perishable, customers are requested to receive and store them properly upon delivery to maintain freshness.

12. Risk & Responsibility

The risk of loss or damage to products passes to the customer upon successful delivery.

13. Service Availability

Shipping services may be limited to certain locations. We reserve the right to refuse delivery to areas not serviceable.

14. Order Issues

If you face any issues with delivery, please contact us immediately for assistance and support.

15. Changes to Shipping Policy

We may update this policy from time to time. Changes will be effective once posted on our website.

16. Customer Responsibility

Customers must ensure availability at the delivery location to receive the order on time.

17. External Factors

We are not liable for delays caused by external factors beyond our control, including courier disruptions.

18. Bulk Orders

Delivery timelines for bulk or special orders may vary and will be communicated separately.

19. Acceptance of Policy

By placing an order, you agree to this Shipping Policy and its terms.

20. Contact Information

Amalakanti Foods
📍 Hyderabad, Telangana
📞 +91 95055 17777
📧 amalakantifoods@gmail.com