1. Introduction

At Amalakanti Foods (“we”, “our”, “us”), we process orders quickly to maintain freshness and quality. Therefore, cancellations are time-sensitive and subject to the conditions below.

2. Cancellation Eligibility

Orders can be cancelled only before they are processed or dispatched from our facility.

3. Time-Sensitive Requests

Customers must request cancellation immediately after placing the order to ensure it can be considered.

4. Orders Already Processed

Once an order is processed or packed, cancellation requests may not be accepted.

5. Orders Already Shipped

Orders that have been dispatched cannot be cancelled under any circumstances.

6. How to Cancel

To request a cancellation, customers must contact us via phone, email, or WhatsApp with order details.

7. Refund on Cancellation

If the cancellation is approved before processing, a full refund will be issued.

8. Refund Timeline

Approved refunds for cancelled orders will be processed within 5–7 business days.

9. Mode of Refund

Refunds will be credited through the original payment method used at the time of purchase.

10. Delay in Requests

Delayed cancellation requests may not be accepted if the order has already entered processing.

11. Bulk Orders

Cancellation terms for bulk or custom orders may differ and will be communicated separately.

12. Modification of Orders

Order modifications are not allowed once the order is confirmed and processing has begun.

13. Customer Responsibility

Customers are advised to carefully review order details before confirming the purchase.

14. System Processing Time

Orders are processed quickly in our system, leaving limited time for cancellation.

15. Failed Payments

Orders with failed or incomplete payments will be automatically cancelled.

16. Misuse of Policy

We reserve the right to deny cancellation requests in case of misuse or repeated cancellations.

17. Policy Updates

We may update this Cancellation Policy at any time without prior notice.

18. Acceptance of Policy

By placing an order, you agree to this Cancellation Policy and its terms.

19. Support Assistance

Our support team will assist you with cancellation requests wherever possible within policy limits.

20. Contact Information

Amalakanti Foods
📍 Hyderabad, Telangana
📞 +91 95055 17777
📧 amalakantifoods@gmail.com